How to Offer a Virtual Flooring Consultation

Offering convenience and flexibility is one of the best ways to cater to your clientele, especially when it comes to complex home projects. By providing virtual consultations, customers can meet with you and your dedicated flooring team from the comfort of their own homes. You can help them realize their decor design and style while offering advice regarding which products look best in their homes.

From the first steps of choosing new flooring to having it installed, customers appreciate guidance throughout the process.

Replacing floors can be daunting and overwhelming, but you can keep the process from being stressful. You can help your clients research and settle on a plan so they can get the floor they want.

Encourage your customers to look at every available flooring. This is the time when they can let their imaginations run wild while also taking stock of what they want their budget and design to look like. Once they have a good idea of how they want their flooring to look, you can start helping them figure out how to achieve their dreams.

Your virtual flooring consultation gives your clients the space to figure out their price range that fits perfectly with their needs.

Help Your Customers Upgrade Their Home

Offering virtual flooring consultations keeps home improvements safe and convenient. They can easily choose from your extensive assortment of flooring choices, including tile, hardwood, carpet, and more. If they are considered with sanitary issues with flooring, don’t forget to mention any of your antimicrobial options.

Once they have decided on a floor style they would like to visualize, the next step is to take a picture of the room they would like to improve and simply show it to you over the web meeting. They can even bring you to their room during the video call! The consultant will be able to make some quick recommendations or use the photo and later assist with using a visualization software to help the customer see all the possibilities unfold before their very eyes with a realistic conception of how their new floor might appear.

Would You Prefer to Stay Home? You Can Still Shop for New Floors

Changes in the world have inspired us to rethink how we should approach how we stay connected with clients while showcasing our products. Virtual flooring consultation allows retailers to do a virtual consultation via zoom or phone at any time convenient to customers.

You want to demonstrate that you work hard to keep your customers and their families as safe as possible. We all face the same challenges, but we work every day to adapt and improve, so it’s important to provide this option to consumers.

Plus, it makes it easier for customers to simply book an online or phone appointment so you can offer insights for their projects and offer solutions.

If you want to go one step further in enhancing customer service, you have to think about getting them the most up-to-date pricing and availability for what they want. VendorPriceBook makes this easy by providing flooring suppliers and retailers a cloud-based application for instant communication. No more flipping through pages, searching through emails – VendorPriceBook is here to help stop the chaos and streamline communication.

Early American Flooring: From Dirt to Hardwood

Pioneering days in our country were hard. Everyone had a dirt floor. A house was considered solid if it had walls and a roof to keep the cold and wind out. These were the most important aspects of adequate housing in those early days. Floors were the last thing on the list for a good house. When the economy improved, however, this changed, and wood flooring came into fashion.

At first, Early American floors were made from rudimentary wood pieces which were naturally hard, large, and included sizeable knots and holes. As saws and tools evolved during the industrial revolution, the craft of creating hardwood floors taught a lot about wood grades and gave way to a developed understanding of lumber as a product.

As the industry developed, softwoods became categorized as stress-graded lumber used for load bearing positions such as for joists used in flooring. Hardwood, from slower growing trees, produced lumber with a more intricate design and higher density suited for flooring due to the aesthetics. Based on appearance and the amount of usable cuttings, hardwood Number 2A Common grade, abbreviated as No. 2AC, also known as the Economy Grade, is the grade often selected by the hardwood flooring industry today.

Up until the mid-20th century hardwood floors became a status symbol of laborious installation. Made from white oak, chestnut, maple, or black walnut, their demand increased exponentially along with the population of the country. After the Victorian Era, this boon eventually gave way to manufactured materials requiring less effort. With the look of real hardwood, engineered wood provided the same look and feel for a much cheaper price.

However, when it comes to manufactured products, all engineered hardwood planks are not created equal. When choosing engineered wood, it is important to examine the thickness or depth of the top layer. Some have thinner top layers which can only be sanded a limited number of times as opposed to a top layer with a thicker depth that can be sanded many times.

When considering real hardwood floors, the grading system is useful because it serves quality assurance needs. It is also complex and deserves a few moments of study. Here is the list with explanations for hardwood lumber grading categories. In addition, wood hardness can be determined through the Janka Hardness Test.

Although it is a lot of work to produce real wood flooring and the price is quite a bit higher than engineered wood, it is nice to have choices, and both are available today. From reclaimed lumber used to replicate early floors, to high end authentic hardwood, brands for each are widely available. If you are seeking high level quality, Bruce is one business that can be trusted. Having been in business for 100 years, they have proven themselves. Sourcing their wood from the Appalachian Mountains, this brand is at the top of the list for precision, real hardwood floor installation and customer service.

One point to be aware of is, after concerns of deforestation surfaced in the general public with the “Save the Trees” Movement, it is reassuring to know that contrary to popular belief we are not running out of hardwood trees. There is an abundance of forestland available to responsibly sustain our hardwood floors. You can feel good about choosing either manufactured wood or real wood for your floor project. Both are environmentally friendly and much more appealing than dirt.  

So now that you understand the history of flooring and what kind of quality there is out there, it’s time to see how you can efficiently service your clients. One of the best ways is to get what they need, quickly. The one problem with the flooring industry is there is usually a lag in communication when it comes to looking up pricing and inventory. Often, paper pricebooks are still in use—why not use modern technology? That’s what VendorPriceBook is all about. It’s a web-based application that allows vendors to communicate with retailers in the flooring industry in a snap. No more reaching into your book shelf or searching through PDF and excel files.

Try out VendorPriceBook today to see how it will streamline communication and help you service your clients better.

5 Simple Ways to Grow Your Flooring Business on Social Media

In the late ‘90s and early 2000s, social media was pure entertainment. It was a place for kids to connect with their peers, for fans of TV shows to speculate on future episodes together. These things still take place on social media sites today, but these platforms also have one other major purpose…

Today, social media is an opportunity to promote your business.

If you use social media properly, you can have countless people all over the world checking out your flooring business. But how do you do it? Here are a few easy tips to help you grow your business.

Choose Your Platforms Carefully

First things first: if you’re going to promote your flooring business on social media, you need to choose the right platform. There are a lot of social media sites out there, from Facebook and Twitter to Reddit and Quora. It might be tempting to take a “shotgun approach” and use every single platform to promote your company, but trust us — that’s not the way to go.

Instead, take a little time to review your customer demographics. How old is your average customer? Are they handy DIY-ers? Do they want a specific aesthetic from their home decor? The answers to these questions will help you determine which social media platforms are most likely to catch their eye. Find those platforms, and focus your energy on boosting your business there.

Choose the right social media platform

Turn Instagram into Your Portfolio

Flooring is a visual industry. Your customers work with you because they want beautiful flooring in their space, and they know you can deliver. But how do they know? It’s likely they saw samples of your work — and now, you can show off your projects whenever you want. 

Instagram is a great platform for a flooring business because it gives you the opportunity to present your work to all your followers in real-time. Your feed becomes an ever-updating portfolio, and potential customers can quickly and easily see just what you can do.

Use Stories to Show Off Your Personality

Sometimes, customers will work with a company simply because they like them (and they do good work). You and your team probably have a good time on the job site, so why not show off your professionalism and personality all while creating some online content?

Instagram, Facebook, and TikTok are all social media sites that allow users to create “stories,” or short videos for their followers. With these stories, you can introduce clients to your team, show off flooring jobs in progress, and generally charm viewers with your sparkling personality! This way, they’ll remember you when it’s time to do their flooring.

Keep Your Feed Current

We’ve all seen “dead” sites or profiles before. These are websites or social media pages that have gone dark, where no one has posted in months or even years. When this happens, users tend to think that something’s gone wrong for the person or the company behind the page. They may even imagine that you’ve gone out of business!

We understand that posting online isn’t second nature for everyone (especially not when you have a big flooring project underway). But keeping your social media feed up to date with regular content will help keep your company at the top of your client’s minds — and that’s good for your bottom line!

Engage with Your Followers

Finally, it’s highly important that you remember the reason social media was founded in the first place: to connect with people.

If someone comments on your Instagram post saying that your flooring looks great, comment back and thank them! If you write a Medium guest blog on types of flooring that are best for DIY projects, answer people’s questions in the comments. These small moments where you connect with a follower, reader, or viewer not only make you seem more personable (aka easy to work with should they need some flooring done), but they can also help you close a deal with a potential customer that’s on the fence.

With these tips, your social media profile can become more than just a way to entertain yourself in your down time. Instead, it can be an asset to your business!

Of course, the easiest way to streamline your flooring business so it’s poised for success, is through investing in technology that will create efficient communication between suppliers and retailers. VendorPriceBook.com aims to solve that bottleneck that retailers have when it comes to looking up pricing and inventory for their clients. VendorPriceBook takes the paper out of the conventional pricebooks, as well as unorganized computer files, so everything is seamlessly conducted online and pricing and inventory is available at your fingertips, instantly.

VendorPriceBook is the efficient way to communicate between vendors and retailers in the flooring industry

Antimicrobial and Antibacterial Flooring Trends

Gone are the days of the “five-second rule.” With a pandemic underway, consumers have become increasingly aware that floors have the potential to be the dirtiest surfaces in the home.

According to a 2020 survey from the American Institute of Architects, low maintenance and synthetic materials are on the rise. Americans have been especially impressed with antibacterial and antimicrobial floor trends and the way certain surfaces are easier to keep clean. As a basic rule of thumb, if a surface is harder to break down and decay over time, it will typically have a harder time creating a breeding ground for germs. Here are a few flooring trends, fueled by a desire for cleanliness, for each area of the home.

Common Areas

According to Forbes magazine, luxury vinyl tiling (LVT) is on the rise in the wake of Coronavirus. This type of floor can be made to look like wood, but is lower maintenance and has more antimicrobial properties. It is also a common trend for homeowners to replace their existing laminate flooring with LVT because laminate is more likely to break down and grow bacteria over time. Overall, LVT has been shown to have a longer lifespan.

Antimicrobial flooring is booming in the wake of safety concerns from the pandemic

The Kitchen

According to Better Homes and Gardens, linoleum is a trendy option for kitchen flooring right now that has both hypoallergenic and antimicrobial properties. They are also easy to clean, making them perfect for a family with toddlers dropping crumbs and cups of milk.

The Home Office

Home offices, which have been 68% more popular as a home feature in the past year according to the American Institute of Architects, are great opportunities for homeowners to try out some antimicrobial surfaces. One type of flooring popping up more frequently is cork, which has been studied as an antimicrobial surface. Plus, it’s soft underfoot, so it could even make a great spot for a standing desk–even for people suffering from joint issues.

The Bathroom

Ceramic tile is also surprisingly helpful in the fight against germs. It’s perfect for a bathroom because steam does not contribute to its breakdown over time. Cleaning solutions also do not harm ceramic, so it’s the perfect surface to be able to clean regularly.

Antimicrobial Additives

Even if a homeowner’s flooring preferences aren’t inherently antimicrobial, the antimicrobial coating/additive industry is booming right now. Companies are finding new ways to add these germ-fighting properties to just about anything: grout, fabrics, plastics, carpeting, and more. Microban is one leading additive; other manufacturers are finding ways to incorporate small amounts of copper (which has known microbial elements) into the make-up of tiles, grouts, and coatings. Copper is also a trend in sinks and other fixtures at the moment for the same reason.

Getting These Products in the Hands of Customers

Since the data shows that the demand for these products is skyrocketing, the best thing home improvement retailers and flooring vendors can do is make these products as widely available as possible. VendorPriceBook can help streamline communication between retailers and vendors, ultimately making it easier to reach the ultimate customer: the homeowner.

Even as the COVID-19 pandemic evolves, a focus on a clean, germ-free home will be something that is here to stay. By offering a variety of these products and making the home renovation process more streamlined, vendors and retailers can help get germ-free surfaces into more homes than ever.

Six Must Have Tech Tools for the Flooring Retailer

These days, digitalization and online programs have made our jobs easier, faster, and more efficient. Even individuals who work in construction, home repair, or other physical professions can benefit from technology — if they have the right tools at their disposal.

What tools do flooring retailers need to maximize their productivity and boost their business? Here are a few of our favorites:

CRM Software

Customer Relationship Management (or CRM) is a critical part of any company’s operations. Usually, this task falls to an admin professional, who takes phone calls from prospective customers, manages customer expectations, and keeps the company schedule running like clockwork. This work is important, but it’s also time consuming… which is why many flooring retailers are streamlining the process by automating their CRM efforts. With a CRM software, your admin staff will have much more time on their hands.

Customer Communication Tools

The initial process for any flooring project involves A LOT of talking. Customers will want to ask retailers about different types of flooring, different colors, different finishes, and a whole lot more. However, today’s consumer doesn’t always want to spend hours in a showroom discussing things with the flooring staff; they’d rather have these preliminary talks from the comfort of home. Flooring retailers can increase their number of prospective customers simply by adding a “chat” feature to their website with a website plugin or communication software.

Implement a live chat feature to help your customers

Visualization Tools

Some customers (and retailers, for that matter) are visual learners. You can talk about the benefits of a certain flooring style or finish all day long, but they won’t understand until they see the product in action. It may not be possible to have a showroom with samples of EVERY flooring type in your inventory, but you can use visualization software to show customers how a certain floor might look in a room. There are even some visualizers that allow customers to upload photos of their own home. With this technology, you can help your customers really see how great flooring could change their rooms for the better. 

Suction Flooring

Nano-suction technology has been a part of the flooring industry since 2018, but this innovation warrants a mention here. This technology uses tiny suction cups on vinyl planks to adhere to non-porous surfaces, creating a luxurious finish without the use of adhesive. This is a great choice for any project that requires laying planks over a non-porous surface, which makes it a must-have product in your inventory. 

A Multi-purpose Cutter

The tools we’ve discussed so far are very useful during the preliminary discussions for a flooring project — but once the flooring is finally going down, you need tech that’s a bit more “hands on.” A multi-purpose flooring cutter is an essential tool for any one who works in the flooring industry. If you have one cutter that can cut wood, vinyl, cork, and much more (quietly and without producing dust to boot), you’ll have one tool that will make any project easier.

Our Web Platform: VendorPriceBook

Finally, let’s discuss one of the toughest parts of the flooring business: inventory and pricing lookup. Too often, retailers spend needless extra time researching pricebooks for their clients — time that they should be spending helping their clients in other ways. With our web platform, you can say goodbye to paper pricebooks; we’ll connect you to vendors and help you find prices instantly, right from your smartphone.

To learn more about our web platform and see how we can help your flooring business, contact our team today.

Pandemic Home Remodeling

With Americans spending more time at home than ever, it’s hardly surprising that the home improvement industry is booming right now. Homeowners finally have a chance to reflect on the pros and cons of their space, and by working from home, many have more flexibility to meet with contractors and get estimates during the day. As a result, more Americans are willing to take the plunge into lengthy remodeling projects and are hoping to complete these home makeovers as quickly as possible.

A few popular trends are the main driving forces of home changes right now. Here are a few common renovations and some ways to better serve customers who want these changes.

Home Offices

Desperate for some semblance of work-life separation, a few Americans even looked into turning backyard sheds into home offices this year so that a walk across the backyard could symbolize a “commute”. Spare bedrooms, basements, and other spaces were repurposed for work or school with the addition of new lighting, flooring, or built-in desks.

Workout Rooms

Jokes about gaining the “Quarantine 15” aside, home workout spaces are on the rise. A survey found that after this year of transformation, 81% of millennials reported that they actually preferred to workout at home. As a result, homeowners dedicated spaces in their home for riding their Peloton (whose sales doubled this past year), streaming yoga classes, or lifting free weights. In some cases, this required new flooring, like vinyl or rubberized surfaces that can withstand a weight dropping on them.

Outdoor Spaces

With the option to visit usual leisure spaces restricted, and indoor gatherings off limits, many Americans have been looking into transforming their outdoor space into a new oasis for their families to congregate. According to NPR, deck construction was up 275% from March to July of 2020, and hiring landscapers was up 238%.

Family Spaces

Families with open-floor concepts may have been on edge as the pandemic forced work and school for every family member into one shared location. Jim Westover of William Duff Architects articulated this idea in an interview with Architectural Digest:  “The open-plan concept probably doesn’t work so well if more than one person is working from home or if the kids are being noisy, so that concept may be refined with partitions to dedicate space for working/home office.” For this reason, some homeowners are looking to put walls up or repurpose open spaces like basements to give further separation between the noisy activities of a busy family.

Renovations Prior to Selling

With interest rates reaching record lows, 42% of home listings were selling in two weeks or less this past year. Many people used their down time at home to fix their homes up to sell while the market was hot. These changes included safety changes to bring homes up to code and cosmetic touches inside and out to make their home as appealing as possible to buyers.

Making it All Simpler

With increased demand, the home improvement industry is seeing a golden opportunity it has never seen before. As a result, it’s in the best interest of both vendors and retailers in this industry to make these improvements as smooth and hassle-free as possible.

With home remodelers looking to make big changes to their homes in as short of a time period as possible, it’s important to streamline communication to help the customer make decisions efficiently. The VendorPriceBook app helps streamline communication between vendors and retailers in the home improvement industry, helping you better reach customers who want to make these changes. By simplifying the process, customers will find home remodeling less stressful, and will be more likely to want to become repeat customers in the future.

These Flooring Trends Might Surprise You

Styles come and go, and then come back again and that’s just the case for clothes–home design trends also experience shifts. Pastel pink tiles of the 90s. Checkered board floors of the 50s. Each decade seems to have its own signature look when it comes to flooring and interior designs. As flooring manufacturers, vendors and retailers, it’s important to stay on top of consumer trends because tastes do change, and that in turn affects supply and demand.

With the pandemic allowing more people to stay and lounge around in their homes, many people are looking to renovate. Flooring is a great first step to that process. Let’s take a look at what trends we think will stick out through 2021.

Hardwood: always a classic choice, hardwood can be elegant and modern at the same time. This year, you might want to take notice of cool color tones, wide planks, and environmentally friendly finishes. Source: The Flooring Girl.

Antimicrobial: health and safety are at top-of-mind now more than ever. “Antimicrobial” or “antibacterial” types of floors are those that are finished or with technology (i.e. Microban) which help inhibit the growth of bacteria.

Terracotta Tiles: social media is going crazy over these! These give a space a rustic, earthy charm if we do say so ourselves and they are less expensive than other ceramics. They can be as basic or as ornate as a home remodeler pleases–check out all the varieties here and you’ll see why they’re growing in popularity!

terracotta tiles

If you want to visualize yourself as a renovator and understand the decisions they have to make before buying flooring, check out this video:

While there may be some debate on which flooring styles may ultimately takeover and be the next big trend, there’s one thing that will always ring true for consumers looking to renovate–they don’t want to wait around for pricing. With a long laundry list of items to buy and things to fix, a home renovator needs to know what flooring is in stock and what the cost is. As a retailer, a customer on the showroom floor will expect quick answers and paper pricebooks won’t cut it.

VendorPriceBook streamlines communication between vendors and retailers so looking up pricing and inventory can be made on-the-spot using a mobile device or computer. To learn more or to start your free trial, please go to VendorPriceBook.com.

How To Use Yelp for your Flooring Business

A flooring business is multi-faceted just like any other retail business. You have to deal with your suppliers, your customers, and your employees. In today’s world of Amazon, smart phones and social media galore, customers have a huge amount of leverage when it comes to their shopping choices. It literally hasn’t been easier for a consumer to conduct research and purchase items for their home renovation or remodeling…all from the comfort of their home. Of course, we know it’s imperative for a customer to physically come and see a flooring product before actually purchasing, so internet can take second place to an actual brick and mortar store. So how do they even choose which home flooring store to visit?

No doubt you’ve took to the internet to find reviews for a new restaurant you wanted to try out. Or perhaps you “Googled” the name of the dentistry you were considering switching over to. Online reviews are a major factor when it comes to buying decisions and Yelp is the king of this space.

Are you leveraging your Yelp profile? Here are a few easy tips to make sure you’re getting visits and phone calls your flooring business needs to thrive in this competitive market:

  1. Claim your profile: don’t have a Yelp page already up? It’s extremely simple to claim your business. Do this now and then go on to the next steps.
  2. Photos, photos and more photos: One or two photos of your store isn’t going to cut it. Be sure to include multiple photos of your exterior, interior and of specific products. Ensure you are adding descriptions to the photos as well with detailed and relevant captions.
  3. Fill out as much information as possible: that includes your website, company history, hours of operation, credit card acceptance, amenities and highlights.
  4. Respond and thank: yes, even if you get a great review, be sure to thank your customer. For negative reviews, take time to review their comment, learn from it, and write a polite and public comment. Allow them to see you understand their concern and would like to rectify the problem as fit.

If you can complete the above four tasks, you’re on the right track. Make your Yelp page a lead magnet!

If you find your customers complain about inventory or lack of clarity in pricing, you definitely want to check out VendorPriceBook.com which is a cloud-based app that allows retailers to instantly look up flooring pricing and inventory.

How Not having Streamlined Communication Can Wreak Havoc on a B2B Business

The B2B (Business-to-Business) world is steadily growing every year. In the past, B2B construction businesses relied heavily on in-person collaboration through trade shows and conferences. With the advent of the COVID-19 pandemic, a shift towards digital collaboration pushed many B2B businesses out of their comfort zones. This gave the B2B world more incentive than ever to pivot to using digital platforms. Furthermore, the pandemic exposed problems that can occur when a business does not have streamlined communication within these digital platforms.

Imagine this scenario: a home supply store wants to buy flooring from a supplier. They will likely want to shop around and be able to instantly gain answers about pricing and inventory levels. While trade shows might have worked as a one-stop-shop in the past, the COVID-19 pandemic brought these to a halt. Now it’s on the home supply store to start researching flooring prices, and these are often kept in a paper price book, requiring another salesman’s time and effort on the other end of the transaction.

The Problem with Relying on Paper

Oftentimes, B2B buyers need answers fast and want to be able to quickly compare pricing between competitors. Forrester analyst Stephen Casey noted that B2B buyers who are put in immediate contact with a live salesperson (which is necessary when prices are kept in a paper/PDF price book) could be put off by that experience. Instead, buyers want to do their own element of shopping around and becoming informed on their own before being put on the spot. Creating digital elements to a company website that include company pricing and other frequently updated information can make B2B buyers feel more in control of the experience. Furthermore, it would save both companies time and resources in the long-run, since the supply company needs to staff someone to flip through the book and look up prices for each inquiry.

Chatbots and Virtual Assistants

Chatbots are becoming increasingly useful for this very purpose. These are bots that can pop up once a buyer has been browsing a site for a certain number of minutes. By proactively offering pricing, these chatbots can give the buyer the answers the home supply store needs in a timely manner without having to communicate with a real person. Better yet, once the chatbot has been programmed to do this, it frees up more time for the workers on the supplier end, allowing them to be more efficient. These bots can also be updated to include the most up-to-date pricing.

Implementing Social Media

Social media can also help streamline communication and boost sales–but only when it is being used efficiently. In a study conducted last year out of Sweden’s University West, researchers examined how social media could be effectively implemented in B2B construction businesses. The primary use of social media should be to distribute product information. Beyond that, its usage seemed to help B2B businesses immensely when there was managerial involvement to promote consistency and follow-through. In the example of the home supply store and the flooring supplier, having a presence on social media to show off available products and encourage engagement could help the flooring supplier make more contacts. The home supply store could easily connect with the flooring supplier and receive pricing information, or the flooring supplier could even post this information proactively on social media.

Streamlined B2B communication is VITAL

Working Towards a Better Future for the B2B Industry

In the context of the COVID-19 pandemic, there has been increased interest in how B2B businesses can better integrate digitally. Last year, a study out of Finland examined B2B construction companies in the eCommerce world. This study worked to identify what factors drove quality when it came to an emerging online presence for B2B businesses, and currently, there is even more research trying to look into what makes a B2B business an online success. As many aspects of the world have been forced to pivot to a digital space, B2B businesses must find ways to adapt as well. By streamlining communication to proactively offer more of the pricing and inventory online, B2B businesses can set themselves up for success in this new sphere.

VendorPriceBook is a web-based and online app that vendors and retailers in the flooring industry use to connect on-the-spot. Try out VendorPriceBook for free at vendorpricebook.com.

Is your Flooring Business Being Efficient?

A business is a multi-faceted animal that has multiple systems and processes in place to make it work. At a high-level, managerial standpoint, it is crucial to take step back to see if the systems in place are not just merely chugging along, but actually working efficiently.

When it comes to the flooring industry, it is no different. From the moment a new home owner walks onto a retailer’s showroom floor, there’s an entire workflow that is built to support that single customer. Think about it—in order to serve that one customer, a retailer must have already have a relationship with their vendors that supply them with stone, wood, carpet, vinyl, tile, laminate—they send them samples and when a customer orders, the retailer in turn may have to order a wholesale order.

So the eager customer comes to a flooring retailer—they finally chose a piece they like, but they need to ask the sales person two things—price, and availability. Easy enough, right? Unfortunately, for many flooring companies, this is not a seamless process, even in today’s age. Why is that?

Flooring prices and inventory can and will vary. This is just part of business—any business, really. So what is next for the sales person? Typically, they’ll politely tell the customer to hang tight while they hurry over to the back to look for the price and availability. They’ll either look through a shelf filled with pricebooks or login to their computer and search for a PDF or Excel spreadsheet from a particular supplier. Meanwhile, the customer out front is (hopefully) patiently waiting, while wondering what is taking so long.

Don’t make customers wait!

The sales rep takes a moment to make sure he got the right information. FINALLY, he locates the item number and unfortunately, the item has been discontinued. After the 10 minutes elapses, he walks back to the front to deliver the disappointing news.

Why is this process so disjointed and archaic? The flooring industry has not had technology in place that connects a vast network of retailers and vendors allowing them to communicate on-the-fly, sharing real-time flooring pricing and inventory…until now.

VendorPriceBook was developed by someone who felt the pain of not being able to make this system work efficiently. He was tired at how unorganized and slow the process of looking up pricing was, so he decided to change that. VendorPriceBook is a web-based and online app that vendors and retailers in the flooring industry use to connect instantaneously.

Benefits:

  • Mobile app—offer pricing right on the showroom floor
  • Up-to-date pricing
  • Offering Vendors an eco-friendly and practical way to quickly provide up-to-date pricing.
  • Maximize productivity
  • Retailers can now use this system and avoid the process of searching through hundreds of pages to find prices.
  • Strictly confidential

It’s 2021 and it’s time for your business to step in line with technology so you can save time, money and start being efficient. Try out VendorPriceBook for free at vendorpricebook.com